I’m pretty sure Google is letting AI do its programming now. Gmail is inconsistently failing to delete mail. You tick the delete box on items, hit the delete button, and they disappear for a moment. The next time you open Gmail the items have returned. Sometimes an extra step helps: go into Trash and ‘permanently delete’ all the items. Sometimes the extra step also fails.
Before this year Gmail never had blatant problems. It worked the way it was supposed to work, which was less convenient than AOL mail. Several of the choices I always need are hidden behind the main menu, and the main menu includes lots of stuff that I’ve never wanted or needed. Nevertheless, each action did what it said on its label. Archiving stayed archived and deletion stayed deleted.
AI, or just old-fashioned programming, COULD help the customer by reshaping the menu toward your typical usage. Buttons you often click would move to the foreground and buttons you rarely click would move to the background. This is easy when you can store and access the choices permanently, which Google obviously can. It wouldn’t be possible in JS on the server side because you can’t rely on permanent storage.
Polistra's Mill 